When you’re at the register, get off your phone.
It’s not hard.
You can just tell whoever you’re talking to, “hold on a second” and they’ll understand.
But when you are talking on the phone and don’t even make an effort to treat the other person behind the counter with basic human decency, don’t be surprised if they glare at you and throw your change back at you. You brought that on yourself.
This one guy with tattoos who always orders a venti caramel macchiato with extra syrup and a shot came in. We hadn’t seen him in a while. Do you ever have that customer you don’t see for a long period of time and when you do your day gets better?
Anyway, we like this guy. He quasi flirts with us and jokes with me. I told him I was planning to leave after the holidays and he was like, “Everyone I like here leaves me!”
We were also having a book fair and if a customer bought a hot chocolate it would support a local high school. So this lady orders a drink and then is like, “so if I order a hot chocolate it’ll go to the school?” I told her yes so she got a large one (didn’t even intend to drink it but was going to give it to someone else!) and she gave me a tip. Bless you, lady. You are a restorer in humanity.
I overheard them criticize my handwriting as a means to complain about how their drink didn’t taste right.
"I’d be confused too if I had to read that! Hahaha!"
No, fuck you, bitch. You ordered a grande skinny peppermint mocha with one pump sugar free mocha and one pump sugar free peppermint. I wrote it legibly enough for my barista to understand and I even told him what it was. It’s not our problem if your piss poor idea didn’t translate well in drink form, it just means you would rather pin your idiocy on someone else and get a free beverage. Fuck you. Fuck you and I hope I never see you in my cafe again.
A surprise visitor came to our house.